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List of affiliates and contact details

Location Company name Address Contact details Details of the data protection officer 
Austria Philip Morris Austria GmbH
Vorgartenstrasse 206 B-C
1020 Vienna
Austria

contact.at@iqos.com

Tel: 0800 90 10 91

 

Bulgaria

Philip Morris Bulgaria EOOD Building M Plazza, floor 2, 32 Atanas Dukov Str.; Sofia 1407, Bulgaria contact.bg@iqos.com (or telephone tel.: 0800 40004)  
Croatia Philip Morris Zagreb d.o.o. Heinzelova 70
10000 Zagreb
Croatia
contact.hr@iqos.com
Tel.: 0800 9153
 
Czech Republic Philip Morris ĆR a.s. Vítězná 1, 284 03 Kutná Hora, Czech Republic pmcz.gdpr@pmi.com  
Cyprus Philip Morris Cyprus Ltd. Kennedy, 23, 1075, Λευκωσία, Κύπρος (1075, Nicosia, Cyprus) contact.cy@iqos.com  
Denmark Philip Morris ApS Copenhagen Towers
Ørestads Boulevard 108, 3sal
2300 København S
pmaps@pmi.com
tel.: +45 70 23 10 21
 
Denmark AG SNUS Drejervaenget 1
DK-5610 Assens
Denmark
   
Estonia Philip Morris Eesti Osauhing Tartu mnt. 43 / F.R. Kreutzwaldi 24,
Talinn EE-10147
Estonia
info@iqos.ee
Tel.: 800 2900
 
France Philip Morris France S.A.S. 23/25 rue Delarivière Lefoullon
92064 La Défense cedex
France
contact.fr@myiqos.com
Tel.: 0800 814 814 (free call)
 
Finland Philip Morris Finland Oy Lautatarhankatu 6
00580 Helsinki
Finland

info@omavape.fi

Tel: 0800 90010 (Mon-Fri 9–13)

 
Germany Philip Morris GmbH Am Haag 14
82166 Gräfelfing
Germany

If you are an IQOS consumer:
e-mail: contact.de@iqos.com (or tel.: 800 111 4767 (free from landline and cell phone))

 

If you are a consumer of conventional products:
e-mail: ConsumerService.PMG@pmi.com (or tel.: 0800 555 0606 (free from landline or cell phone))

Datenschutz.PMDeutschland@pmi.com
Greece Papastratos Cigarette Manufacturing Company S.A Imeros Topos, Kororemi location, 19 300 Aspropyrgos
Attica
Greece

If you are an IQOS consumer:

e-mail contact@iqos.gr (or tel.: 800 111 4767 (landline) - 210 4193 888 (from cell phone))

 

 

 

If you are a consumer of conventional products:

Marlboro: 800 11 62752 (landline) – 2104193555 (from cell phone)
Assos: 800 11 27767 (landline) – 2104193200 (from cell phone)
L&M: 800 11 11524 (landline) – 2104193333 (from cell phone)
Philip Morris: 800 11 11847 (landline)

 
Hungary Philip Morris Hungary Ltd. 1085 Budapest
Kálvin tér 12
Hungary
pmhu.gdpr@pmi.com  
Italy Philip Morris Italia S.r.l. via Po 11, 13, 15, 00198
Roma
Italy
servizioclienti@iqos.it or servizioclienti@veev-vape.com 
tel.: 800 226042 (IQOS) or 800 117722 (Veev)
 
Latvia SIA Philip Morris Latvia Krišjāņa Valdemāra iela 62, Rīga, Latvija contact.lv@iqos.com
Tel.: 8 00 200 90
 
Lithuania UAB Philip Morris Baltic Jogailos g. 4, 01116, Vilnius. Įmonės kodas
300570640, PVM mokėtojo kodas LT
100002442812, Lithuania

info@iqos.lt

Tel.: 8 800 200 90

 
Montenegro Philip Morris Montenegro d.o.o. Svetlane Kane Radevic 3
81000 Podgorica
Montenegro
PMSEE.DataProtection@pmi.com  
Netherlands Philip Morris Investments B.V. Marconilaan 20, 4622 RD Bergen op Zoom, Netherlands

contact.nl@iqos.com

Tel.: 0800 9900000

 
Norway Philip Morris Norway AS Dronningens gate 8A,
0152 Oslo. (6th and 7th floor)
Norway
Tel: +47 23 10 03 60  
Poland Philip Morris Polska Distribution Sp. z o.o. Al. Jana Pawła II 196,31-982 Kraków, Polska

 

IQOS: contact.pl@iqos.com
Tel.: 801 801 501 or 22 455 1404

 

Conventional cigarettes:

Tel.: 801 101 000 

 

 
Portugal Tabaqueira II, S.A. Av. Alfredo da Silva, 35, Albarraque, 2639-002 Rio de Mouro, Portugal

For non-combustible products

contact.pt@iqos.com

Tel.: 800 200 098

For cigarettes and other conventional tobacco products:

Tel.: 800 600 600

 

 

Romania Philip Morris Trading S.R.L. str. Horia Closca si Crisan nr. 83-105, clădirea A, Otopeni, jud. Ilfov, Romania PMT.contact@pmi.com  
Romania Philip Morris Romania S.R.L. str. Horia Closca si Crisan nr. 83-105, Otopeni, jud. Ilfov, Romania PMT.contact@pmi.com  
Slovakia Philip Morris Slovakia s.r.o. Galvaniho 15/A, 821 04 Bratislava, Slovakia pmsk.gdpr@pmi.com  
Slovenia Philip Morris Ljubljana, trgovsko podjetje, d.o.o. Letališta cesta 29a, 1000 Ljubljana, Slovenia

contact.si@myiqos.com

Tel.: 080 96 96

 
Spain Philip Morris Spain, S.L. c/ José Lázaro Galdiano, 6
28036 Madrid
Spain
contact.es@iqos.com  
Sweden Philip Morris Aktiebolag (AB) Karlavägen 108
104 51 Stockholm
Sweden
   
Switzerland Philip Morris Switzerland  Sàrl

Chemin de Brillancourt 4, 1006 Lausanne Switzerland

contact.ch@iqos.com

Tel.: 0800 050 000

 

For cigarettes and other conventional tobacco products:

Tel.: 0800 000 707 (toll-free), Monday to Friday 0900 to 1700

contact@marlboro.ch or contact@chesterfield.ch 

 
Switzerland Philip Morris Products S.A.

Avenue de Rhodanie 50

1007 Lausanne

Switzerland

 

EU representative:

PMI Service Center Europe Sp. z o.o.

Al. Jana Pawła II 196,31-982 Kraków, Polska

contact.ch@iqos.com

Tel.: 0800 050 000

For cigarettes and other conventional tobacco products:

Tel.: 0800 000 707 (toll-free), Monday to Friday 0900 to 1700

contact@marlboro.ch or contact@chesterfield.ch 
 
Switzerland Philip Morris International IT Service Center Sàrl Avenue de Rhodanie 50
1007 Lausanne
Switzerland
contact.ch@iqos.com

Tel.: 0800 050 000

For cigarettes and other conventional tobacco products:

Tel.: 0800 000 707 (toll-free), Monday to Friday 0900 to 1700

contact@marlboro.ch or contact@chesterfield.ch 
 
UK Philip Morris Limited 10 Hammersmith Grove
London
W6 7AP
UK

IQOS - customer.services@iqos.co.uk
Tel.: 0800 432 0000

 
Albania Philip Morris Albania Sh.p.k. Rr. Murat Toptani Kati
1000, Tirana
Albania
PMSEE.DataProtection@pmi.com  
Algeria Philip Morris Services S.A. 06 Rue des Oliviers
Hydra 16035 – Alger
Algeria

e mail : Contact.dz@pmi.com

Tel : + 213 0 21 99 29 00 
Fax : +213 21 37 18 26

 
Armenia “Philip Morris Armenia” Limited Liability Company 2, Vazgen Sargsyan str., 0010, Yerevan, Armenia contact.am@iqos.com  
Bosnia & Herzegovina Philip Morris BH d.o.o. trgavinu Sarajevo Trg Solidarnosti 2a
71000 Sarajevo
Bosnia and Herzegovina
PMSEE.DataProtection@pmi.com  
Egypt Philip Morris Misr Limited Liability Company Floors Four & Five, Business Park B2, Cairo Festival City, 90th Street, New Cairo, Cairo, Egypt CDAInfo.eg@pmi.com  
Georgia Limited Liability Company Philip Morris Georgia 1 Tabidze / 2 Leonidze Street, Tbilisi 0114, Georgia General.PMGE@pmi.com  
Israel Philip Morris Ltd. Habarzel 30
Tel Aviv 6971042
Israel
mail@iqos.co.il  
Jordan Philip Morris Investments B.V./Jordan Ltd.Co. Na’ur, Umm Albasateen road - Madaba triangle
P.O. Box 1875, Amman 11941, Jordan
CDAInfo.jo@pmi.com  
Kazakhstan Philip Morris Kazakhstan LLP 90 Iliyas Zhansugurov str., Otegen batyr, Ili district, Almatinskaya oblast, Kazakhstan, 040700

For IQOS users - info@iqos.kz

Tel.: 8 8000 80 12 21

For LAS - pmk.base@pmi.com

 
Kuwait Philip Morris Kuwait Company W.L.L. Salem AL-Mubarak St. Laila Tower, 5th Floor
P.O. Box 9818, Salmiya – 22099, Kuwait
contact.kw@iqos.com  
La Reunion Philip Morris Reunion S.A.R.L. 4 bis, Rue Antanifotsy, ZA Ravine à Marquet, 97419 La Possession, La Réunion, France

 

contact.re@myiqos.com
Tel.: +262 0800202222

 

 
Lebanon Philip Morris Management Services (Middle East) Limited - Lebanon Branch Asaad Rashid Street, Al Moudir Building, 1st Floor, Jal El dib, Beirut, Lebanon Contact.lb@IQOS.com  
North Macedonia Philip Morris Tutunski Kombinat Prilep LLC Skopje Sv. Kiril i Metodij 7
1000 Skopje
North Macedonia
PMSEE.DataProtection@pmi.com  
Moldova Limited Liability Company Philip Morris Sales & Marketing 21/3, N. Dimo str., Chisinau, MD-2068, Republic of Moldova contact.md@iqos.com  
Morocco Philip Morris Maroc Sarl Boulevard Sidi Mohammed Ben Abdellah, Tour Ivoire 1, 6eme etage, Casablanca Marina, Casablanca 2560
Morocco
Tel: +212 520 205 714
Fax:+212 522 940 618 
 
Nigeria Philip Morris Limited
2nd Floor, Pro Space Center, 18A Olu Holloway (formerly Temple) Road, Ikoyi, Lagos, Nigeria Pmng.contact@pmi.com  
Russia Philip Morris Sales and Marketing, Ltd. Tsvetnoy boulevard, 2, 127051, Moscow, Russian Federation

IQOS Customer Care – My@iqos.ru , 7-800-301-47-67  

Conventional: 

help@marlboro.ru

Tel.: 7-800-200-5105

help@parliament.ru

Tel.: 7-800-200-27-07

help@boondstreet.ru

Tel.: 7-800-200-05-05

help@lmlab.ru

Tel.: 7-800-200-11-05
help@mrphilipmorris.ru

Tel.: 7-800- 100-17-70

 
Senegal Philip Morris Manufacturing Senegal S.A.R.L.

Business address:
Km 4, Boulevard du Centenaire de la Commune de Dakar, Pikine, Dakar, Senegal

 

Registered address:
km 11,5 Route de Rufisque, Boulevard du centenaire de la Commune de Dakar, Dakar, Senegal

pmmsn.dp@pmi.com

Tel.: +221338597878

 
Serbia Philip Morris Operations a.d. Nis (DIN ‘Fabrika duvana’ a.d.) Bulevar 12. februar, 74
18000 Nis
Serbia
PMSEE.DataProtection@pmi.com  
South Africa Philip Morris South Africa (Proprietary) Limited

Registered and Physical Address:

No. 3 Bridgeways Road, Bridgeway Precinct, Century City, 7446, South Africa

IQOS Customer Care: contact.za@iqos.com

Conventional: 
pmza.dataprotection@pmi.com
 
Tanzania Philip Morris Tanzania Limited

Business address: 25 BTA House, Plot No. 211, Oysterbay, Mkadini Street, Dar es Salaam, Tanzania

 

Mailing: P.O. Box 23498, Dar es Salaam 1534, Tanzania

 

Registered address: 25 BTA House, Plot No. 211, Oysterbay, Mkadini Street, Dar es Salaam 2535
Tanzania

ReceptionDarEsSalaam.PMTZ@pmi.com

Tel.: +255 411 200 477

ReceptionDarEsSalaam.PMTZ@pmi.com (or tel.: +255 411 200 477)
Tunisia Philip Morris North Africa SARL Rue du Lac Windermere - Les Berges du Lac, Immeuble Emeraude Palace - Bureaux BM1 et AM1, Tunis 1504
Tunisia
wael.benromdhane@pmi.com  
Turkey PHILSA Philip Morris Sabancı Sigara ve Tütüncülük Sanayi ve Ticaret A.Ş. Address : 7 Eylül Mahallesi Philsa Caddesi No 32 35860 Torbalı İzmir / Turkey

PMTR.dataprivacy@pmi.com

Tel.: 4444456

PMTR.dataprivacy@pmi.com (or tel.: 4444456)
Turkey Philip Morris SA, Philip Morris Sabancı Pazarlama ve Satış A.Ş. Address: KüçükÇamlıca Mah. Ord.Prof.Fahrettin Kerim Gökay Cad. No:58-58/1 KüçükÇamlıca -Üsküdar 34696 İstanbul / Turkey

PMTR.dataprivacy@pmi.com

Tel.: 4444456

PMTR.dataprivacy@pmi.com (or tel.: 4444456)
Ukraine PrJSC Philip Morris Ukraine 1, Polyoviy Vyizd, Dokuchayevske Village, Kharkiv District, Kharkiv Region 62482, Ukraine contact.ua@iqos.com  
Ukraine Limited Liability Company Philip Morris Sales and Distribution 30 Spaska st.
Podil Plaza, 5th floor
Kyiv, 04070,
Ukraine
contact.ua@iqos.com  
United Arab Emirates Philip Morris Management Services (Middle East) Limited Building 2, The Gate District, Dubai International Financial Center, Dubai, United Arab Emirates contact.ae@iqos.com  
Argentina Massalin Particulares S.R.L Antonio Malaver 550, 1st Floor, Vicente López, Provincia de Buenos Aires, Argentina

privacidad.conosur@pmi.com

 

Tel: 0800-888-1000 / 0800-333-7445 / 0800-999-7275

 
Argentina Philip Morris Latin America Services S.R.L. Juan Carlos Cruz 1960, 3rd floor - Vicente López, Provincia de Buenos Aires, Argentina privacidad.conosur@pmi.com  
Brazil Philip Morris Brasil Indústria e Comércio Ltda. Address: Rua Cândido de Abreu, 70
4º e 5º andar – Torre Corporate
Centro Cívico 
 80530-000 Curitiba (PR), Brazil
Dados.Privacidade@pmi.com  
Canada Rothmans, Benson & Hedges Inc.
1500 Don Mills Road
North York
M3B 3L1
ON
Canada

 

info@iqos.ca
contact.ca@veev-vape.com
Tel.: 1-800-304-4033

 

 
Chile Philip Morris Chile Comercializadora Limitada Avenida Kennedy 5735, Of 509, Torre Marriot Poniente, Las Condes, Santiago, Chile privacidad.conosur@pmi.com  
Colombia Compañía Colombiana de Tabaco S.A.S.  Cra. 52 No. 4-96, Medellín, Antioquia, Colombia

proteccion.datos@pmi.com

Tel.: 01 8000 1 8000 1

 
Costa Rica Mendiola y Compañía Sociedad Anónima República de Costa Rica, Heredia, Belén, Ribera, oficinas de Tabacalera Costarricense al costado oeste de la Firestone privacidad.cam@pmi.com  
Curacao Superior Tobacco Company Curacao N.V., Mahaaiweg #7, Willemstad, Curacao info.cu@pmi.com  
Dominican Republic Philip Morris Dominicana, S.A. Av. Winston Churchill No. 1099, Torre Acrópolis, Piso 22, Piantini, Santo Domingo, Dominican Republic info.dr@pmi.com  
Ecuador Industrias del Tabaco, Alimentos y Bebidas S.A. ITABSA Avenida Chimborazo 705 y Pampite. Centro de Negocios La Esquina, Bloque 3. Ecuador-Cumbayá

proteccion.datos@pmi.com

 

 
El Salvador Philip Morris El Salvador Sociedad Anonima de Capital Variable República de El Salvador, San Salvador, 87 Avenida Norte y 11 Calle Poniente, Colonia Escalón, Condominio Torre Futura

privacidad.cam@pmi.com

Tel.: 800 6505

 
Guatemala Tabacalera Centroamericana Sociedad Anonima (TACASA). República de Guatemala, Guatemala, Zona 10, Boulevard Los Próceres 24-69, Edificio Empresarial Zona Pradera, Torre IV, Nivel 18

privacidad.cam@pmi.com

Tel.: 1800 300 0159

 
Mexico Philip Morris Mexico Productos Y Servicios, Sociedad de Responsabilidad Limitada de Capital Variable Lago Zurich #245, Edificio Presa Falcón, tercer   piso, Col. Ampliación Granada. Alcaldía Miguel Hidalgo. C.P. 11529, Ciudad de México aviso.privacidad@pmi.com aviso.privacidad@pmi.com
Nicaragua Philip Morris Nicaragua Sociedad Anonima República de Nicaragua, Managua, Semáforo Villa Fontano ½ C norte, Edificio Invercasa, Torre III, 5to piso

privacidad.cam@pmi.com

Tel.: 001 800 220 1880

 
Panama Philip Morris Panama Sociedad en Comandita por Acciones República de Panamá, Panamá, Costa del Este, Torre Bladex, piso 6

privacidad.cam@pmi.com

Tel.: 011 00 800 226 6669

 
Paraguay Philip Morris Paraguay S.A. Aviadores del Chaco 2665, 1st Floor, Asunción, Paraguay privacidad.conosur@pmi.com  
Peru Philip Morris Peru, Sociedad Anónima Victor Andres Belaunde 147 Edificio Real 2, San Isidro, Lima, Perú

proteccion.datos@pmi.com

Tel.: +51 1 6343200

 
Uruguay Abal Hermanos S.A. Gabriel Otero 6462, 1st Floor, Montevideo, Uruguay privacidad.conosur@pmi.com  
Venezuela C.A. Tabacalera Nacional (CATANA) Avenida Francisco de Miranda, Edificio KPMG piso 6, Chacao – Caracas. Venezuela

proteccion.datos@pmi.com

 

 
Australia Philip Morris Limited L6, 30 Convention Centre Pl, South Wharf, Victoria, Australia 3006 Tel: +61 0 8531 1000  
Bangladesh  Philip Morris Bangladesh Limited Impetus Center, Level-8, 242/B Tejgaon-Gulshan Link Road, Tejgaon I/A, Dhaka-1208, Bangladesh Tel: +880 9666-345199  
China Philip Morris (China) Management Co. Ltd. Unit 3118, 31/F, China World Tower 2, No. 1 Jianguomenwai Avenue, Beijing, China Tel: +86 10 5928 0288  
Hong Kong & Macau Philip Morris Asia Limited 24/F, Devon House, Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong Tel.: (+852) 2825-1600

(or write to: Data Collection Manager, Philip Morris Asia Limited, 24/F Devon House, Taikoo Place, Suites 2402-11, 979 King's Road, Quarry Bay, Hong Kong)
 
India IPM India Wholesale Trading Private Ltd. 2nd Floor, Tower C, DLF Cyber Park, Udyog Vihar, Phase III, Gurgaon, Haryana – 122002 Tel: +91 (11) 42195401  
Indonesia PT Golf Taman Dayu Jl. Raya Surabaya Malang Km. 48 Pasuruan 67156 - Indonesia indra.nasution@sampoerna.com  
Indonesia PT Taman Dayu Jl. Raya Surabaya Malang Km. 48 Pasuruan 67156 - Indonesia indra.nasution@sampoerna.com  

Japan

 

日本

Philip Morris Japan Godo Kaisha

 

フィリップ モリス ジャパン 合同会社

Sanno Park Tower, 22nd Floor
2-11-1, Nagata-cho
Tokyo 100-6190 Japan

 

100-6190
東京都千代田区永田町2-11-1 山王パークタワー22F

 

IQOS Customer Center: customer-center@iqos.jp Tel.: 0120-308-755 
Marlboro Customer Office: marlboro_info@custhelp.com Tel.:  0120-308-755 
LARK Customer Office: lark@custhelp.com Tel.:  0120-308-755 
Virginia S Customer Office: vs@custhelp.com Tel.:  0120-308-755 
Parliament Customer Office: parliament@custhelp.com Tel.:  0120-308-755 

 

 

IQOSカスタマーセンター:Customer-center@iqos.jp
電話: 0120-308-755
マールボロ事務局:marlboro_info@custhelp.com
電話: 0120-308-755
ラーク事務局:lark@custhelp.com
電話: 0120-308-755
バージニア エス事務局:vs@custhelp.com:
電話: 0120-308-755
パーラメント事務局: parliament@custhelp.com
電話:0120-308-755

Shea Lil Goh (President)

 

シェリー・ゴー(社長)

Korea (Republic of Korea) Philip Morris Korea Inc. 25fl One IFC
10 Gukjegeumyung-ro, Yeongeungpo-gu
Seoul
Republic of Korea

contact.kr@iqos.com

Tel.: 02-3707-0700

sueyoung.yun@pmi.com
Malaysia Philip Morris (Malaysia) Sdn. Bhd. Sendirian Berhad
16th Floor, Menara Milenium, No. 8 Jalan Damanlela, Bukit Damansara, 50490 Kuala Lumpur, Malaysia

contact.my@iqos.com

Tel.: 1800-88-3858)

 
Maldives Philip Morris Exports Avenue de Rhodanie 50, 1007 Lausanne CHTransferPricingSupport.PMI@pmi.com  
New Zealand Philip Morris (New Zealand) Limited

Ground Floor

46 Sale Street

Auckland CBD

Auckland 1010

New Zealand

contact@iqos.co.nz

Tel.: 0800 810 433

 
Pakistan Philip Morris (Pakistan) Limited 19th Floor, The Harbour Front,
Dolmen City, Hc-3,
Block 4, Clifton,
Karachi 75600
Sindh, Pakistan
Tel: +92 (21) 35209600-01  
Philippines PMI Business Solutions (Philippines) Inc. 15/F and 16/F, 8 Rockwell, Hidalgo Drive, Rockwell Center, 1210 Makati City, Philippines privacy.PH@pmi.com  
Philippines PMFTC Inc. Plants C & D, Champaca Street, Brgy. Fortune, Marikina City
Philippines

privacy.PH@pmi.com

Tel.: (02) 886-5901

 
Singapore Philip Morris Singapore Pte. Ltd. 3791 Jalan Bukit Merah
#18-08 E-Centre@Redhill
Singapore 159471
Tel.: (+65) 6413-0870  
Taiwan Philip Morris Taiwan S.A. Taiwan Branch 9/F., No. 98, Jhouzih St., Neihu Dist., Taipei City 114, Taiwan, R.O.C.

Tel.: (+886) 2-2650-3168

 
Thailand Philip Morris (Thailand) Limited, Thailand Branch 689 Bhiraj Tower, 39-40th Floor, Sukhumvit Road, Klongton Nua, Wattana, Bangkok 10110 Thailand

michael.rehnberg@pmi.com

Tel.: +66 2 065 9757

 
Vietnam Vinataba – Philip Morris Limited Ho Chi Minh Branch Level 15, Vincom Center, 45A Ly Tu Trong Street, District 1, Ho Chi Minh City, Vietnam PhanNam.Nguyen@pmi.com